Effective Date: [09/07/2025]
 Business Name: SuperCom Online Services LLC
 Website: https://www.supercomonlineservice.com
 Contact Email: info@supercomonlineservice.com

1. Introduction

These Terms & Conditions (“Terms”, “Agreement”) govern your access to and use of the website www.supercomonlineservice.com (“Site”) operated by SuperCom Online Services LLC (“Company”, “we”, “us”, or “our”). By accessing or using this Site, you confirm that you have read, understood, and agreed to be legally bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, you must not use or access this Site.

2. Use of the Website

You agree to use this website for lawful purposes only. You shall not:

• Violate any applicable local, state, national, or international law or regulation
  
  
• Attempt to gain unauthorized access to any section or feature of the Site
  
  
• Interfere with or disrupt the Site, servers, or networks
  
  
• Reproduce, copy, sell, or exploit any part of the Site or its content for commercial purposes without express written permission
  
  

3. Account Registration

To access certain features, you may be required to create an account:

• You must provide accurate, current, and complete information
  
  
• You are responsible for maintaining the confidentiality of your login credentials
  
  
• You agree to notify us immediately of any unauthorized use of your account
  
  

We reserve the right to suspend or terminate any account found to be in violation of these Terms.

4. Products & Pricing

We sell home and kitchen products including, but not limited to, copper drinkware, mixer grinders, cookware, air dusters, and kitchen storage solutions.

• All product descriptions, images, and pricing are provided in good faith but may contain typographical or technical errors.
  
  
• Prices are subject to change without prior notice.
  
  
• We reserve the right to limit or cancel quantities purchased per person, per household, or per order.
  
  

5. Orders & Payments

• All orders are subject to acceptance and availability.
  
  
• Payment must be made using accepted payment methods (credit/debit card, PayPal, etc.).
  
  
• We reserve the right to cancel or refuse any order at our sole discretion.
  
  
• Once an order is placed, any modification or cancellation requests must be submitted immediately to info@supercomonlineservice.com. We cannot guarantee such requests can be accommodated.
  
  

6. Shipping & Delivery

Shipping timelines and coverage are described in our [Shipping Policy]. We are not liable for delays caused by the carrier, weather, customs, or other external factors.

7. Returns & Refunds

Please refer to our [Return Policy] and [Refund Policy] for detailed instructions on how returns are processed and how eligible refunds are issued.

8. Intellectual Property Rights

All content on this Site — including but not limited to logos, designs, product descriptions, text, graphics, and photos — is the property of SuperCom Online Services LLC and protected by copyright, trademark, and intellectual property laws of the United States and international treaties.

You may not copy, reproduce, distribute, or exploit any part of the Site without our express written consent.

9. Limitation of Liability

To the maximum extent permitted by law:

• SuperCom Online Services LLC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your access or use of the Site, products, or services.
  
  
• This includes loss of data, business interruption, loss of profits, or any other commercial damages.
  
  

10. Disclaimer of Warranties

All products and services are provided “as is” and “as available,” without warranties of any kind, whether express or implied. We do not guarantee that:

• The Site will be uninterrupted, secure, or error-free
  
  
• The products will meet your expectations or intended use
  
  
• The results obtained from using the service will be accurate or reliable
  
  

11. Governing Law

These Terms shall be governed and interpreted under the laws of the State of Michigan, United States, and applicable federal laws. For Canadian customers, this agreement shall be interpreted in accordance with applicable Canadian consumer protection legislation.

12. Dispute Resolution

In the event of any dispute, you agree to first contact us at info@supercomonlineservice.com to seek resolution. If unresolved, disputes shall be subject to binding arbitration in the State of Michigan, United States.

13. Termination

We reserve the right to terminate or suspend your access to the Site for violation of these Terms without notice or liability.

14. Modifications to Terms

We may update or modify these Terms at any time. Your continued use of the Site after such changes constitutes your acceptance of the revised Terms. The latest version will always be available on this page.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

SuperCom Online Services LLC
 2222 West Grand River Ave. STE A
 Okemos, MI 48864
 📧 Email: info@supercomonlineservice.com